Disclaimer
All of the content of this web site is for informational purposes only. This Web site information does not intend to substitute for medical advise or care. Please consult your physician. Holistic Health, natural remedies, and alternative medicine treatments may not be approved by the FDA. SmithMethod.com, and HealingWithMassage.com, AboveAllMassageTherapy.com, Above All Massage Therapy, PC, and the respective affiliates are not responsible for any issues that may arise from the use of any information within or from this site.
Privacy Statement
We understand the importance of privacy and security with regard to shopping online. As such, we respect your right to privacy. All detailed client information is held in confidence, and is never sold, transferred, shared or solicited to other parties. Please note the following:
Asking for your information
On occasion, we may ask our customers for personal information such as your name, address, company name, e-mail address and other details. Providing us with your information simply helps us to better serve our clientele and process orders more efficiently. In the event we ask you to share other personal information with us over the Internet, we will always inform you as to how we will use the information.
Mail Addresses
We understand the importance of privacy and security with regard to email addresses. As such, we respect your right to privacy. All detailed client information is held in confidence, and is never sold, transferred, shared with other parties. If you receive our Newsletter in error, please inform us and we will remove your name from our distribution list.
Personal Information Privacy
We will take all necessary steps to keep your personal information confidential. Those steps include limiting access to informational databases, encrypting sensitive information and securing our data with appropriate passwords and user permissions.
As stated above, will not sell, rent, or share our customers' personal information to other companies for any reason.
We will communicate with clients via e-mail or other online delivery devices only if the client agrees to receive those communications. By giving us your contact information either on line or through completing our on-site facility intake form, you are agreeing to give us permission to contact you through the chosen channels of communication, phone, mail or e-mail. If you believe that you are receiving our communications in error or no longer desire to receive them, please inform us and we will remove your name from our distribution lists.
Order Information Privacy and Security
We currently use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card information, during all phases of online transactions. None of the people who have made purchases through web site using SSL, have reported fraudulent use of their credit card as a result of a previous online order. If you are not comfortable sending your credit card information online, please e-mail a sales representative or give us a call at (631) 724-7621 and speak to us directly or leave a message.
NEVER include your credit card number or other sensitive information in unencrypted e-mail. In the extremely unlikely event that we ever do suspect a client's credit card number has been intercepted, we will immediately notify the client.
Appointment policy
- We require 24 Hour notice for cancellation of any appointments* "last Minute cancellations"
that fall with in 24 hours are subject to a 50% (of the service value) fee which is used to pay the therapist for their lost appointment time slot.
- No-Show appointments will be billed the full fee of the scheduled appointment*
- If a individual cancels with in the 24 hours limit more than 2 times he or she will be required to use a C/C in order to secure future appointments.
* when you make an appointment at one of our facilities, we set time aside specially for you, last minute cancellations and "no-shows" hinder our ability to provide you with quality massage care at reasonable prices.
Gift Certificates
- Gift Certificates ARE transferable to any other person.
- Treatments will only be provided for the individual presenting the valid gift certificate.
- Gift Certificates can only be redeemed for the service specified on the gift certificate form
- Gift Certificates will expire on the date set forth on the gift certificate certificate
- Gift Certificates are not redeemable for cash
- Price increase differential applicable for gift certificates that are purchased prior to rate increases.
- Appointments booked but not attended are considered redeemed
- Appointments should be canceled 24 hours prior to appointment time, all G.C. not canceled 24 hrs prior to the scheduled appointment may be considered redeemed
- On Line Gift Certificates are provided by a secure third party. Read More about our on line gift certificate redemption and privacy policies, visit, https://aboveall.boomtime.com/ltos
No Fault Policies
client guarantees full responsibility for payment while under "no fault insurance" coverage. Should the insurance company default on the payment because of client negligence or excessive frequency of adjunctive treatments you the client are responsible for the full fee due unless other arrangements have been made.
Health Products - Creams, Lotions, Oils, Supplements Etc.
We stand behind the quality of all the products that we sell, either on-line or in the office. Some products such as essential oils, supplements, or ceramic fiber products are "consumable" and cannot be returned. Only un-opened consumable Non consumable products can be returned for a store credit. Affiliate companies are fully responsibility for their claims and products. Refunds on products purchased from affiliate web sites must be addressed directly with those respective companies.
Testimonial
Testimonials are not representative of all experiences or out comes. There is no guarantee that anyone will experience the same results. All the quotes and testimonials within this web site are genuine expressions from actual individuals, however the testimonials are not a guarantee or an implication that you will experience the same results or outcome. There is no guarantee at all that any one will experience the same results as the individuals that have given their quotes or testimonial.
